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Shipping & Return s

Shipping Policy

TheCM Store offers flat rates  shipping costs.

Kampala 5000UGX

Mukono & Entebbe 10000UGX

Free shippinging on orders above 300000UGX

Orders must be placed by 5:00pm to start processing on the same day. If an order is placed after the deadline, it will be processed the next business day. All orders ship Monday - Friday, excluding public holidays within Uganda.

We do not offer international shipping.

Return & Exchange Policy

If you are not completely satisfied with a purchase or gift for any reason, please review our return, refund, and exchange policies below for TheCM Store purchases. Products must be returned in new or gently used condition. TheCM Store monitors return activity for abuse and reserves the right to limit returns or exchanges at TheCM Store in all instances.

* Contact us to get the Return Form sent to you vie email.

* Include the Return Form with your items. Include your name, e-mail address, and phone number so that we can contact you, if necessary.
* Package your return item in the manufacturer's product box and TheCM Store packaging (if available).
Otherwise, pack your return in a well-padded envelope or box to prevent damage in transit.
* Let us know where to pick up your return.
* You will receive an email confirmation when your return is processed with details of your return payout.

* Return payouts are only made via mobile money.